Refund Policy

1. Subscription Refunds

We offer a 14-day money-back guarantee for our Pro subscriptions. If you are not satisfied with the service, you can request a full refund within 14 days of your initial purchase.

2. Eligibility for Refunds

To be eligible for a refund, you must submit your request within the 14-day window. Refunds are generally applicable to the first payment of a new subscription. Recurring billing payments are non-refundable unless required by applicable consumer law.

3. Refund Process

To initiate a refund, please send an email to support@utilsy.app with your account email address and a brief explanation of why you are requesting a refund. We aim to process all requests within 3-5 business days.

4. Chargebacks

We encourage you to contact us directly for any billing issues. Unauthorized chargebacks may result in the immediate suspension of your account.